Fees and Payment Policies
Psychotherapy Fees
Our therapists set their own fees considering sustainability, experience, and training. At Two Bee Human, fees are modelled after “The Green Bottle Method” of economic justice created by Alexis J. Cunningfolk. Each of our therapists offers multiple fee options, meaning you can choose the fee that best suits your needs and resources. You can see each therapist’s specific fees on their profile via our team page.
as of january 2026: Psychotherapy fees range from $85 to $205 per hour across our team.
Some of our therapists also offer Psychological Services, which are priced differently. Please contact our office for more information.
“What if I can’t afford $85+ per hour?”
Our Affordable Therapy Program might be a good fit for you. You can learn more about it here.
Payment and Credit Card Policy
A valid credit card number is required to schedule an appointment when booking.
If paying by Interac e-transfer, payment must be received by us before the start of your appointment.
We always start with a free 30-minute connection call to make sure it’s the right fit. Although connection calls are typically virtual, we may be able to accommodate in-person requests if safety and/or privacy are a concern.
Cancellation Policy
If you need to cancel or reschedule your appointment, we ask for a minimum of 24 hours notice. Late cancellations and missed sessions will be charged the full fee.
Of course, we understand that sometimes you can’t provide 24 hours notice to cancel because of serious illness or an emergency. In these situations, your therapist might choose to reduce or waive the fee.
“What’s the deal with cancellation fees, anyways?”
Cancellation fees exist to support the sustainability of your therapist’s practice and Two Bee Human as a whole. When appointments are cancelled last minute, there’s often no opportunity to offer that time to someone else, which means your therapist isn’t paid for the time they set aside for you, and another person misses out on receiving care.
We also want to name that cancellation fees can feel frustrating in the moment, both to pay and to uphold. Holding this boundary isn’t about punishment; it’s about caring for your therapist’s long-term well-being and protecting access to sustainable care for you and others.
Insurance Coverage
Our team includes Registered Psychotherapists, Qualifying Registered Psychotherapists, and Registered Social Service Workers. Most insurers who offer coverage for psychotherapy will cover services provided by our therapists. Before your first session appointment, we strongly recommend reviewing your benefits package to confirm if your plan covers our services.
Some of our therapists also offer services under the supervision of a Registered Psychologist. If you require a Registered Psychologist for your care, please contact us for more information.
What’s the difference between a Registered Psychotherapist and a Qualifying Registered Psychotherapist?
Registered Psychotherapists have met the full requirements of the College of Psychotherapists of Ontario (CRPO). Qualifying Registered Psychotherapists are in the process of fulfilling the requirements to become a Registered Psychotherapist; they’re permitted to practice psychotherapy under the clinical supervision of a regulated psychotherapy professional. For more information on these registration categories, please visit the CRPO’s website here.
